A few weeks ago I ordered a new phone. And I thought it’d be fairly painless experience. Like the last time when I ordered my phone online, and the only shade Verizon threw was asking me too many times if I was sure about not getting insurance. (Yes I’m sure, it lasted three+ years and isn’t really cost-effective seeing as you still have to pay to get a new phone, while paying every month.)
But I was wrong. This time around things went terribly wrong. Ridiculously and frustratingly wrong. It’s not like Verizon and I haven’t had our issues in the past, but events were to only happen few and far between. This time, however, the hits just kept coming.
Not only did I have issues with ordering, I had problems with my delivery address, confirmation, delivery date, and activation...Read More